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ONE STOP USABILITY
A collaborative inter-university usability study with Michigan Tech on
One Stop Student Services financial aid website.
Problem
University of Minnesota's One Stop Student Services financial aid website had low engagement and students were unable to find information that was needed, leading to financial aid mistakes and common questions.
Opportunity
Opportunity lies in finding UX/UI solutions to increase students' confidence when searching for information surrounding financial aid and empowering them throughout the process.
2.5 months
Usability Study
Heuristic Evaluation
Tage Wrage Heuristic Evaluation (2)_Page_01
Tage Wrage Heuristic Evaluation (2)_Page_02
Tage Wrage Heuristic Evaluation (2)_Page_26
Tage Wrage Heuristic Evaluation (2)_Page_01
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Final Report & Presentation
One Stop Shop_Page_01
One Stop Shop_Page_03
One Stop Shop_Page_45
One Stop Shop_Page_01
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Group 6 One Stop Usability Test Results for HU 4628 _ WRIT 4501 S21_Page_01
Group 6 One Stop Usability Test Results for HU 4628 _ WRIT 4501 S21_Page_02
Group 6 One Stop Usability Test Results for HU 4628 _ WRIT 4501 S21_Page_29
Group 6 One Stop Usability Test Results for HU 4628 _ WRIT 4501 S21_Page_01
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Mock Ups
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